EPOS Department

All EPOS-related issues must be reported to EPOS Base via Channel 10 on the radio. If you have a problem with a till, PAX device, tablet, kiosk, KMS screen, or any other EPOS equipment, please report it on Channel 10 so it can be logged and actioned.

Any stock-related issues must be communicated directly with the Cellar team.

Tariff Issue SubmissionSubmit tariff issues, pricing errors, missing products, or menu changes for review and correction by the EPOS team.
EPOS WikiAccess the EPOS Wiki for step-by-step guides, video tutorials, troubleshooting support, and useful EPOS training resources.
How to Guides
End of the Day ProcessFollow the EPOS end-of-day process for closing down tills, completing final checks, and ensuring all trading activity is correctly reconciled and submitted.